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Advantage Rent A Car Announces Opening of Philadelphia Location

Advantage Rent A Car, operator of the Advantage and EZ brands (AEZ), is proud to announce the opening of the company’s new rental car location at Philadelphia International Airport (PHL).

“AEZ is proud and excited to be opening at Philadelphia International Airport,” said Scott Davido, president of AEZ. “This latest location is a strategic choice designed to accelerate the company’s growth and increase our national footprint.”

“Philadelphia also is a significant hub for us because it handles a large amount of inbound European traffic, making it a major gateway city for our partner rental company, Europcar.”

PHL is the only major airport serving the nation’s fifth largest metropolitan area. PHL serves more than 31 million passengers annually and accommodates 25 airlines, including all major domestic carriers, which offer 524 daily departures to 131 destinations worldwide. With the PHL opening, AEZ now serves 23 of the 25 largest airports in the U.S.  When considering total traffic at the nation’s top 100 airports, AEZ will have access to 75 percent of the deplaning passengers.

“Having a presence in the City of Brotherly Love is a superior business opportunity for AEZ,” Davido said, “one that allows us to continue to exceed our customers’ needs and expectations and deliver a rewarding travel experience.”

About AEZ

AEZ, operating through its Advantage and EZ brands, is the fourth largest car rental company in the United States. A leader in the industry, AEZ is active nationwide with 74 locations in 44 markets, including 23 of the 25 nation’s largest airports, and globally through its partnership with Europcar. AEZ draws on the strength of its combined companies to deliver superior service, choice and value for its customers.

For more information, visit Advantage.com or E-ZRentACar.com, or engage with AEZ on Facebook and Twitter.

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Advantage/E-Z Rent-A-Car Announce Executive and Board Changes

Mehrdad Memarpouri, CEO of Advantage Rent A Car and E-Z Rent-A-Car
(AEZ), is proud to announce three executive leadership additions and related organizational changes.

“The high-level appointments of Scott Davido, Al Farrell and Stewart Brown increase our talent base significantly and will be critical to our ongoing success,” Memarpouri said. “They will accelerate the improvements we have made since our two companies merged a year ago and further expand our market share and profitability.”

AEZ names a new President, Scott Davido, who will be responsible for a number of crucial initiatives, including operations (all field locations), revenue management, marketing, call centers, risk, the Company’s Europcar relationship and airports.

He was most recently Senior Managing Director at FTI Consulting, focusing on operational and financial improvements. He brings with him broad experience in industries ranging from retail, transportation and logistics to healthcare; all industries with a strong focus on growth and customer experience. Serving in such roles as CFO, President and CEO, he has delivered successful financial growth and performance improvements while developing/implementing organizational strategic plans for both public and privately held companies.

Earlier in his career he was CFO at Calpine Corp., a multi-billion dollar power generation business, where he led the development of the company’s overall financial improvement plan that improved Calpine’s value by $1 billion. He also was Executive Vice President, CFO and Treasurer at The Elder-Beerman Stores Corp., a 133-year-old department store chain.

Davido holds a BA in Accounting and a JD in law from Case Western Reserve University in Cleveland, Ohio.

AEZ names a new Chief Financial Officer, Al Farrell. He has been the CFO/COO of multiple private-equity backed companies in the areas of manufacturing, business-to- business services and asset rental. He comes to the company with more than three decades of finance experience, from private equity to investment banking, with deep expertise in corporate development, accounting, field operating systems, financial controls, modeling, budgeting and forecasting.

Most recently he was a Partner at ACM Capital Partners (ACM), where he focused on the restructuring and growth of private small- and mid-market companies involved in strategic transactions. Farrell began his career in investment banking at J.P Morgan & Company as a Vice President, and later Banc of America Securities LLC as a Managing Director.

Farrell holds a BS in Management Information Systems and Computer Science from the University of Minnesota and an MBA from the University of Chicago.

Finally, AEZ names a new Vice President of Revenue Management, Stewart Brown. Brown joins AEZ with more than 30 years of revenue management and pricing strategy experience in rental car. He began his career at Alamo Rent A Car, eventually overseeing all revenue management and fleet for Alamo’s European startup operation. He then worked at Dollar Thrifty as Vice President of Revenue Management, where he owned systems and processes that successfully delivered consistent revenue growth and margin expansion, via segmentation and adaptive pricing techniques. Brown has a successful track record developing Revenue Management capability in several companies seeking substantial transformation of their demand management and pricing capabilities while operating in multiple locations.

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Bill Plamondon, former President of Advantage Rent A Car, moves to a seat on the company’s strategic board.

“Bill will be advising both Scott and myself to ensure we maintain our competitive advantage in the car rental space,” Memarpouri said.

Gabriel de Alba, Managing Director and Partner at The Catalyst Capital Group Inc., a private equity investment firm said “Senior leadership is now in a position to guide the company toward strategic and sustainable growth. I am pleased to have this talent on board to drive AEZ’s growth.”

About AEZ

AEZ, operating through its Advantage Rent A Car and EZ Rent-A- Car brands, is the fourth largest car rental company in the United States. AEZ operates nationwide, with 73 locations in 44 domestic markets, including 22 of the 25 major U.S. airports, and globally through its partnership with Europcar. AEZ draws on the strength of its combined companies to deliver superior service, choice and value for its customers.

For more information, visit Advantage.com or E-ZRentACar.com, or engage with AEZ on Facebook, Twitter, YouTube and Instagram.

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Advantage Rent A Car, E-Z Rent-A-Car and Europcar Celebrate LAX Grand Opening

ORLANDO, FL — Advantage Rent A Car (“Advantage”) and E-Z Rent-A-Car (“E-Z”), the fourth largest rental car company in the U.S., and Europcar are proud to announce the successful grand opening of their new rental car location at the Los Angeles International Airport (LAX).

With dignitaries and notable city officials on hand, the ribbon cutting ceremony was a huge success. Advantage/E-Z CEO Mehrdad Memarpouri emphasized the importance of the opening of their state-of-the-art LAX facility stating, “The Los Angeles ribbon cutting was an amazing success, and it is just the beginning of everything that is to come. We look forward to assisting our domestic and international travelers who pass through the LAX hub with an unmatched dedication to customer service.”

Memarpouri expanded on the facility’s opening, “We understand this is also a terrific opportunity for us, not only in a business aspect, but we also value the opportunity to give back to a city our travelers love. The facility will feature all three brands under one roof, which means there will be additional jobs and career paths for locals seeking employment. It is our hope, through our great rates, travelers can take their savings from us and pass that along through increased spending with other local businesses.”

Advantage, E-Z, and Europcar have worked hard to provide a premium-quality fleet and excellent customer services to travelers all over the globe. The launch of the LAX facility, at the fifth busiest airport in the world, will allow them to better serve their domestic and international travelers.

Dal Johal, Key Account & Leisure Sales Manager for Europcar North America, stated, “Together Europcar and Advantage Rent A Car have proven that we can offer our business and leisure customers a unique user experience. This rental facility will allow us to closely align our customers’ needs and expectations in order to consistently deliver a more satisfying travel experience.”

For any additional information on the new LAX facility, please contact Andrea Peters, Director of Marketing atandrea.peters@aezrac.com.

About Advantage Rent A Car

Advantage Rent A Car was founded in 1963 and is one of the leading rental car companies in the United States. Operating out of 44 locations, Advantage features one of the industry’s newest and most diverse rental car fleets. The company also recently launched growth initiatives including Advantage for Business, a business customer program that offers a flat pricing structure and other perks for frequent business travelers. For more information about Advantage, visit Advantage.com and follow us on Facebook and Twitter.

About E-Z Rent-A-Car

Founded in 1994 with a fleet of just nine cars, E-Z Rent-A-Car has grown to be one of the leading car rental companies in the United States. E-Z has delivered value to its customers by offering quality vehicles at attractive prices in convenient locations backed by responsive customer service. The company has expanded operations in the U.S. by growing its footprint in smaller markets. Today, E-Z services customers with over 30 conveniently located facilities throughout the country. For more information about E-Z Rent-A-Car, visit E-ZRentACar.com and follow us on Facebook and Twitter.

About Europcar

Europcar Group has been Europe’s leading car rental provider for more than 65 years and is one of the major players in the global mobility sector. As a car rental company, Europcar built the fundamentals of the usage economy and the sharing economy into its core business, mobility, a long time ago. For more information about Europcar, visit Europcar.com and follow us on Facebook and Twitter.

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Big-Three Partner To Open New LAX Rental Car Location

Orlando — Advantage Rent A Car (“Advantage”) and E-Z Rent-A-Car (“E-Z”), the fourth largest rental car company in the U.S., and Europcar, the European leader in vehicle rental services and a major player in mobility markets, have announced the opening of a new rental car location at the Los Angeles International Airport (LAX).

Serving over 70 million travelers per year, LAX is the fifth busiest airport in the world and the second busiest in the United States. Addressing the needs of such a high volume of business and leisure travelers meant that delivering a positive customer experience was paramount in the conception of this project. Advantage, E-Z and Europcar set out to deliver a facility unlike any other seen at LAX; one that was both beautiful in form and exceptionally functional for serving its customers.

“We are thrilled about opening this new LAX location,” said CEO Mehrdad Memarpouri. “A great customer experience isn’t just about the car. It’s about the entire rental process—from the moment you leave the gate to the moment you press the ignition button. We’ve considered every detail in the planning and execution of this facility and we think our customers will see and feel the difference.”

Growth through a superior customer experience and a premium-quality fleet have been at the core of the Advantage, E-Z and Europcar relationship. The opening of this state-of-the-art rental car facility at LAX is another step in this growth strategy. “This was a great project to be a part of and I couldn’t be happier with the result,” said developer, Michael Koper. “I think Advantage, E-Z and Europcar have taken a big step forward in improving the customer journey through the car rental process.”

The grand opening will be held at the new Advantage, E-Z and Europcar LAX facility, located at 1030 W. Manchester Blvd., on April 13 from noon to 2 p.m. Lunch and refreshments will be provided to those in attendance. There will also be a $500 rental car voucher given away to one lucky attendee. Local officials will be speaking and the general public is encouraged to attend.

For more information about this new facility or the grand opening event, please contact Andrea Peters, Director of Marketing at andrea.peters@aezrac.com.

About Advantage Rent A Car

Advantage Rent A Car was founded in 1963 and is one of the leading rental car companies in the United States. Operating out of 44 locations, Advantage features one of the industry’s newest and most diverse rental car fleets. The company also recently launched growth initiatives including Advantage for Business, a business customer program that offers a flat pricing structure and other perks for frequent business travelers. For more information about Advantage, visit Advantage.com and follow us on Facebook and Twitter.

About E-Z Rent-A-Car

Founded in 1994 with a fleet of just nine cars, E-Z Rent-A-Car has grown to be one of the leading car rental companies in the United States. E-Z has delivered value to its customers by offering quality vehicles at attractive prices in convenient locations backed by responsive customer service. The company has expanded operations in the U.S. by growing its footprint in smaller markets. Today, E-Z services customers with over 30 conveniently located facilities throughout the country. For more information about E-Z Rent-A-Car, visit E-ZRentACar.com and follow us on Facebook and Twitter.

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Top-Notch Customer Service: The Key to a Great Car Rental Experience

If you’re planning a getaway—whether with family, friends or your significant other—having a great car rental experience while your traveling always adds to the overall quality of your trip. One way to ensure you have a great experience is to find a company that offers the top-notch customer service you deserve.

Here are a few things to look for to measure great customer service in a rental car company:

  • A Whole Experience Before You Even Make a Purchase – The first thing that can help you measure great customer service is whether or not the company shows an interest in your overall experience, rather than an immediate sale. This means offering everything from insider information about your vacation destination (downloadable city guides, blogs about specific locations, etc.) to providing valuable resources for traveling (blogs about top travel products, apps, etc.) and more.
  • Lots of Ways to Communicate – From social media pages and weekly emails, to direct customer-service lines and everything in between, your rental car company of choice should offer several ways to get and stay in touch well after the reservation. See how you can contact E-Z Rent-A-Car now.
  • Commitment to Future Growth – This might not necessarily be something you’d look for right off the bat to measure customer service, but it certainly showcases the company’s dedication to a successful future—something you should be looking for if vacationing with rental cars is a frequent occurrence. Your rental car company should be continuously building out new offerings for customers, looking for new and innovative ways to connect, and more.

So while considering your options for rental car companies to use during your trip, consider how great customer service could help make your vacation even better.